Career Opportunities

Berkshire Housing is an equal opportunity employer.


Resident Services Coordinator

Berkshire Housing provides programs and services to families and seniors living in affordable housing communities across Berkshire County. As an onsite service provider, we envision that all residents of affordable housing communities will have the opportunity to achieve self-sufficiency and maximize their full potential.

What you’ll be doing:

  • Connecting with residents to identify & provide services that promote self-sufficiency.
  • Coordinate the staffing and presentation of onsite classes, programs, and services. Types of programs include ESL classes, nutrition education, health information/awareness, financial education, etc. activities.
  • Remote delivery of resident services such as hosting virtual call-in’s, wellness checks, & food distribution.
  • Develop & maintain partnerships with local providers to deliver services & programs.
  • Plan & facilitate events, including community building events, throughout the year.
  • Provide residents with information & referrals to access community resources.
  • Develop & maintain relationships with property managers.
  • Publish a monthly newsletter including a calendar of events for distribution to residents.
  • Use of personal automobile to acquire program supplies & attend offsite meetings (mileage
  • reimbursed at IRS rate when in accordance with company policy).

What you’ll bring to the table:

  • A drive and passion to provide quality services and programs to residents.
  • A bachelor’s degree in human services, Social Work, or related field preferred
  • Minimum of one year of experience in delivering social services, working with youth, adults, and diverse populations demonstrating cultural humility and community awareness.
  • Proficient with MS Office (Excel, Word, Publisher, & Outlook)
  • Strong time management, administrative, and organizational skills.
  • Strong communicator; high level of verbal, written, and listening skills
  • Valid Driver’s License, clean driving record, auto insurance, and availability of insured vehicle.



Occupancy Specialist

The Occupancy Specialist interacts directly with prospective and current tenants to achieve maximum occupancy for all units across the Berkshire Housing portfolio.   This individual is responsible for the leasing process from introduction to the actual occupancy of the new tenant. The Occupancy Specialist will be responsible for and assist in the daily administration of various leased housing programs and projects managed by Berkshire Housing.  At Berkshire Housing, our work is driven by our mission, our core values and our culture of diversity and inclusion.


Site Superintendent (Maintenance)

Come join our growing Facilities team! Whether you have years of experience in maintenance, are looking for a career change, seeking to learn a new sill skill set or maybe you are winding down your career and are wanting a different pace, we would welcome the opportunity to meet you.

Our Site Superintendents are a cohesive team that, together, care for over 1,000 apartments within Berkshire County. Each Site Superintendent takes pride in their property, is aligned with the mission and values of the organization and is an integral part of the larger Berkshire Housing Team.  This position is responsible for the day-to-day maintenance and general upkeep of rental units, common areas including public bathrooms, laundry facilities, meeting spaces, exterior building maintenance and surrounding property. This is not a supervisory position.

This is a 40-hour position. The hours are Monday through Friday, 8:00 am to 4:30 pm. All Site Superintendents are assigned a one week on-call rotation every 6-8 weeks. Mentoring is provided by our countywide Lead Site Superintendents and The Director of Facilities.

What does a typical workday look like you might ask?
As a Site Superintendent, each day will vary from the next. Mornings begin with a team check in, review of email, voicemails, new assigned work orders, pending unit inspections, scheduled meetings, or emergencies that may have come up at the property. Next, a walk about the property to check the internal and external grounds, paying close attention to cleanliness and any obvious structural concerns. Once you understand the priorities, there is some flexibility in how the day is approached. Apartment turnovers are always the priority. Often, tenant interactions may interrupt the flow of the day. In this case, Site Superintendents are coached to balance the conversation between empathetic listening and gentle redirection. Each day closes with a final check of emails and voice mails. The goal is always to leave the property feeling accomplished, knowing that you made a positive difference.


Transparency in Coverage Rule

Transparency in Coverage – Blue Cross MA