Employment Opportunities
Berkshire Housing is an equal opportunity employer.
FRONT OFFICE RECEPTIONIST
Competitive salary and benefits package. Submit letter of interest, resume and salary requirements to: Berkshire Housing Development Corp., Attn: Human Resources Manager, 1 Fenn Street, P.O. Box 1180, Pittsfield, MA. 01202, or e-mail mblake@berkhousing.wpengine.com.
CASE MANAGER
OCCUPANCY SPECIALIST
Berkshire Housing Services, Inc. is seeking a full time Occupancy Specialist to join our Leasing Department for properties under BHSI management. This position is ideally suited for someone who wants to be part of a skilled, fast paced team, enjoys working with diverse clientele, is detail oriented and self-motivated.
Responsibilities
The Occupancy Specialist will process applications, perform recertification’s for current residents; voucher for funds; submit reports to funders such as MHFA, HUD, DHCD, MHIC; answer daily phone & email inquiries, complete daily filing, conduct peer to peer review of files to ensure compliance and proper reporting, and, coordinate new apartment move-ins/move outs as necessary.
Some traveling required for meetings and trainings. Successful candidate must have excellent working knowledge of Microsoft Office, Word, and Excel; excellent organization & communication skills,. Ability to meet deadlines on a monthly/weekly/quarterly/annual basis is a must. Having a Tax Credit and/or Certified Occupancy Specialist accreditation or a minimum of 2-3 years’ experience in a role w/leasing of subsidized housing or comparable experience in related industries and bi-lingual capabilities preferred. Experience with YARDI Classic is a PLUS. Competitive salary and benefits package. Submit letter of interest, resume and salary requirements to: Berkshire Housing Services Inc., Attn: Human Resources Manager, 1 Fenn Street, P.O. Box 1180, Pittsfield, MA. 01202, or e-mail mblake@berkhousing.wpengine.com.
PROPERTY MANAGER
This team member is responsible to oversee and be directly responsible for the physical and financial viability or all real estate properties under their control. These properties shall be managed in accordance with the owner’s objectives, BHSI management systems and conform to federal, state, city, and funding agency guidelines and regulations. Emphasis is placed on providing a safe and decent living environment for tenants and owners while focusing on protecting an owner’s investment.
The following is meant to be a fair representation of tasks required for this position but is not meant to be all inclusive. Any other tasks normally associated with this position in the real estate industry may be delegated and should be inherent in this outline of job responsibilities.
Specific Tasks & Duties include and are not limited to the following:
Financial Management
-
Prepare annual operating and capital budgets for each managed property and receive approval from the owner, association, trust, finance agency etc.
-
Recommend, prepare and submit for approval annual rent or maintenance fee increases as deemed necessary
-
Assist in other budget preparation as requested
-
Fiscally operate managed properties within the approved budget
-
Develop a financially viable long term physical replacement and/or capital needs program for each managed property
-
Review and analyze monthly financial statements for each managed property ~ Determine appropriate CAM charges for commercial/retail space
-
Directly responsible for collecting unpaid rents and maintenance fees
General Administrative Management
-
Attend Berkshire Housing Services, Inc. general staff meetings and all other meetings as may be required
-
Review daily, weekly, monthly, and annual reports of managed properties
-
Responsible for site staffing, ensuring that the proper staffing levels are maintained, that employees are properly trained, and supervised to ensure that they are productive and efficient. Also required to complete performance evaluations in a timely manner.
-
Meet with Site Staff, Trustees, Directors, Owners, HUD, MHFA, DHCD or their representatives during site visits
-
Monitor and file all property reports
-
Prepare required reports for Trustees, Directors, Owners, HUD, MHFA, DHCD or their representatives as needed.
-
Review all completed work order request forms
-
Represent Berkshire Housing Services, Inc. at Board and Association meetings, rent increase meetings, public meetings, owner and finance agency meetings, etc.
-
Be familiar with and perform both property and asset management functions when appropriate as detailed by the Institute of Real Estate Management
-
Perform annual apartment inspections
-
Perform a site visit of each property at least weekly
-
Responsible for following and implementing the rules and regulations of Berkshire Housing Services, Inc. as outlined in the Policy and Procedures Manual
-
Must be available to address managed properties emergency calls in the evenings and on weekends
-
Ensure compliance with federal, state and local agency regulations, management contracts, property documents, office procedures, etc.
-
Must be available to attend scheduled evening and weekend Board or Trustee Meetings
-
Must be aware and keep current with industry trends and at all times be aware of and try to produce referrals for new business opportunities
Physical Management
-
Evaluate physical condition of managed property upon each site visit
-
Develop and implement energy conservation programs
-
Bid major projects in accordance with federal, state, or funding agency guidelines
-
Coordinate and supervise major repair and capital improvement projects
-
Coordinate and supervise work performed by outside contractors
-
Coordinate and schedule apartment preparation with Site Staff and Leasing Department for tenants moving in/moving out
-
Ensure compliance with managed property preventative maintenance program
Position Requirements
Must have a valid drivers license as issued by state licensing authority
Must be available for property emergency calls in evenings and weekends
Must be available to attend scheduled evening and weekend Board Meetings Must be proficient in Microsoft Word and Excel
Job Classification: Supervisory and Administrative Staff – Full Time